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Uber loses licence to operate in London

Uber loses licence to operate in London

Uber's new CEO Dara Khosrowshahi apologized to Londoners concerning the taxi app's errors and vowed to make changes as the Silicon Valley company attempts to reverse a decision to strip it of its license in one of its significant markets. According to TfL, Uber's approach to reporting serious crimes, obtaining medical certificates, DBS checks and a lack of cooperation surrounding Greyball - a type of software that could block regulatory bodies from keeping tabs on its app - led to the decision.

Uber's closest U.S. rival in the taxi-hailing business, Lyft has repeatedly met with officials from London's transport regulator over the past year, a sign it may be targeting the city for global expansion. "Even if there is a legal process underway, I have asked the Transport authority for London (TfL) to make themselves available for the meet", added the mayor, who chairs TfL.

Dara Khosrowshahi issued a letter to London's Evening Standard newspaper acknowledging that the company "has got things wrong along the way" as it expanded.

Across the United Kingdom, millions of people use Uber's app to get from A to B and thousands of licensed drivers rely on Uber to make a living.

The licence expires on 30 September but TfL has stated Uber and its 40,000 drivers can continue to work in the capital until any appeal process is exhausted.

"It's ... true that we've got things incorrect along the way".

Uber's license to operate in London won't be renewed because its practices endanger public safety and security, the local regulator said Friday, in a blow to a company already facing big questions over its corporate culture.

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London Mayor Sadiq Khan said he welcomed Uber's apology. "They have let down their drivers and customers by failing, in the view of TfL, to act as a fit and proper operator". But he also invited Khosrowshahi to meet with TfL.

While Khosrowshahi has adopted a more contrite tone than his predecessor, Uber hasn't abandoned the grassroots lobbying tactics that has helped Uber win favorable treatment from regulators around the world.

"I appreciate Uber has an army of lawyers, they've also made aggressive threats about taking us to court and the rest of it", he told BBC radio.

While many would cite the previous monopoly of taxi companies, and their rude, expensive, largely uncharted services, and think, "well, good", the impact on drivers goes far beyond the on-road competition for fares.

The ride-hailing app firm said it would appeal against TfL's decision.

"If you play by the rules you're welcome in London, if you don't, don't be surprised if TfL takes action against you".

"Obviously I am pleased that he has acknowledged the issues that Uber faces in London", he said in a statement.

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