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Samsung Responds to Galaxy Fold Fails as Shares Fall

Samsung Responds to Galaxy Fold Fails as Shares Fall

Numerous tech reviewers who received the $1,980 Galaxy Fold - known for its unique foldable screen as well as its hefty price tag - are now reporting that their devices are breaking. Several prominent reviewers have reported pretty major issues with their Galaxy Fold units.

And Dieter Bohn of The Verge said: "Something happened to my Galaxy Fold screen and caused a bulge.It " s broken.

"We will thoroughly inspect these units.to determine the cause of the matter", Samsung said in a statement. Mark Gurman from Bloomberg, is stuck with a distorted display after he accidentally removed a screen protector that Samsung now says not to remove.

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Believe it or not, Samsung successfully sold out of its pricey Galaxy Fold earlier today. Removing the protective layer or adding adhesives to the main screen may cause damage.

On the specification front, the Samsung Galaxy Fold features a 7.3-inch Dynamic AMOLED display with aspect ratio of 4.2:3 and primary display of 4.6-inch Super AMOLED screen featuring an aspect ratio of 21:9.

CNBC.com tech editor Steve Kovach tweeted a video of half of his phone's screen flickering after using it for just a day. "Samsung says you are not supposed to remove it", Gurman tweeted. Furthermore, Bohn hadn't removed the "screen protector" layer that covered his review phone. Through pre-sales on Samsung's online store in the U.S. customers have purchased the Galaxy Fold with such demand that it has "surpassed expectations" and is no longer available for purchase. AT&T is still taking preorders, though at this point you'll probably want to see how the screen malfunction story plays out, even if you have a few grand to spare. He theorized that it may have been a piece of debris that got into the hinge and pressed up against the display. Unfortunately, by Wednesday, the Galaxy Fold had a nightmarish experience in the hands of some of the reviewers. Here's an image from Brownlee showing how that layer peeled off, and shortly thereafter killed the screen. Samsung will likely be very understanding and send out replacement units as quickly as possible, but the situation is not great. From a taste perspective, the biggest question is whether the tiny outer screen with huge bezels, the gap when the device is folded closed, or the massive corner notch on the large inner display is the most offensive aspect of the phone's design. "We will ensure this information is clearly delivered to our customers".